Frequently Asked Questions

Is the water fluoridated?

What is the total hardness of the water?

What if I have questions or concerns about water quality?

Who do I contact for stormwater related questions?

Who do I contact for sewer related questions?

What would cause a higher than normal bill?

What is the conversion of cubic feet to gallons?

Why if I use under 1000 cubic feet is my bill the same amount ?

Can I pay my bill with a debit or credit card?

Can payment of my bill be withdrawn automatically from my checking account?

As a property owner, can I put a bill in a tenant's name?

Why do I receive an error message when trying to create an account on the payment portal?