If COVID-19 has caused you economic hardship, assistance is available. 

If COVID-19 has caused you economic hardship, assistance is available. 

The 2021 Vermont COVID-19 Arrearage Assistance Program (VCAAP II) provides financial support to customers who may face disconnection of service because of past-due balances for their electric, landline telephone, Vermont Gas (natural gas), water or sewer/wastewater charges. 

Vermonters financially impacted by COVID-19 (either directly or indirectly) with 30+ days overdue charges can get help now to pay their arrearages for residential (both homeowners and tenants) and non-residential accounts.

Additionally, both residential account holders and businesses can get assistance for accounts 30+ days in arrears, that were billed after April 1, 2020 and were closed while the COVID-19 pandemic emergency was in effect: between April 1, 2020 and June 15, 2021. 

Homeowners may only apply for a grant for their primary residence.  

  • Low-income renters are encouraged to apply for Vermont Emergency Rental Assistance Program (VERAP) first. The Vermont Emergency Rental and Utility Assistance Program (VERAP) was created to help renters dealing with financial challenges related to the COVID-19 pandemic. For eligible households, the program offers rental and utility assistance to help Vermonters avoid eviction or loss of utility service.

For more information go to:  https://publicservice.vermont.gov/content/help-past-due-utility-bills-vermont-department-public-service