What are your hours?
The Recreation Office is open Monday - Friday from 8:00am – 4:30 pm. We are closed on the weekend and for holidays. Call us at 846-4108 with any questions.
Are you open during lunch?
Yes, the registration desk is covered during the lunch hour.
How do I get to your location?
We're located at 575 Dorset Street in the Municipal Office Building. We are on the first floor. Our phone number is (802) 846-4108.
I would like to advertise my services in the brochure or to teach classes. Who should I contact?
For brochure questions regarding advertisement and teaching opportunities contact our office at the number above or firstname.lastname@example.org.
What are the dates, times and locations for the recreation programs that the City offers?
The dates, times and locations for our programs depend on the season. Information is available online and in our Digital Program Guide for all classes, programs and activities that we offer.
Where can I get a copy of the SoBu Play?
The magazine is distributed three times a year, September, February and May. The magazine is mailed to all South Burlington residences. You can also pick up a copy of the magazine at the following locations; the Recreation & Parks Dept., the lobby of the Municipal Building, the school offices, the library and Cairns Arena.
How can I register for programs?
You can register in-person, by mail or use our online registration site. To begin online registration click Register Now.
In Person Registration:
For in-person registration please stop by the Recreation and Parks Department at 575 Dorset Street. We have everything you need to get your family signed up.
Mail-In Registration (First Time)
If it is your first time registering with us print off the Household Information Form, fill it out completely and send it in with the Mail-In Registration Form and payment. This will enable us to put your family into our system and then register your family members.
Mail-In Registration (Existing Account)
If you have registered for a program in the past, you are already in our system and only need to fill out the Mail-In Registration Form and send in with payment. If you need to update any information you can use the Household Information Form and mail that in as well. You will receive a receipt by email once we have entered your registration.
Online Registration New User/New Account
If you have never registered for a program with us, you are considered a new user and will need to set up a household account. Click here to Create Account. Fill out the form and submit it, be sure to add all family members and their information. You will receive confirmation within 24 to 48 hours that your account has been activated, once it is approved and processed. Once you receive your confirmation notice you can now login and use your password to access the online registration site.
Online Registration (First Time Registration)
Have an Account- If you have registered for a program in the past, but have not used WebTrac before, you are a first time user to this site. Your Username is your e-mail, which you have placed on file with us, and your password is your home phone number with no dashes (example: 8025559595). If you have this information you can log onto WebTrac and follow the instructions for FIRST TIME USER. If you need to check this information please contact our office at 846-4108. Once you are logged in it will prompt a screen that will give you the option to change your password. Also you will have to answer two security questions to be used if you forget your password.
Can I Browse the Online Site without a log on account?
Yes, as a guest you are able to browse the site and view our program offerings. You do not need a password to view the site. Visit it often for up-to-date program information and New Programs being added regularly.
I missed the deadline to register. Is there anything I can do?
Yes, after the deadline for registration or when a program has filled we start a waitlist for programs. As soon as there is a vacancy in the program we will contact you. To add someone to a wait list, call us at (802) 846-4108. No registrations are accepted after the 2nd meeting of a program.
How do I rent a field?
You must fill out and return to us the “Request for use of Facilities Form”. Click here to download or print off the form. We need at least a week’s notice to be able to complete the process.