COVID-19 City Updates

We are closely monitoring the COVID-19 situation. The health and safety of our employees and the public is our top priority. We are implementing measures to help limit exposure and spread. We are updating this page regularly to keep you current on our operations.

While we continue to provide services, the following facilities have changed access:

The front lobby of police headquarters is locked. Visitors can communicate to dispatch via the phone in the vestibule. All community meeting rooms are closed in the building. The Community Justice Center is closed, however the parallel justice services are being maintained.

If you call 911, you will be asked if you are experiencing flu-like symptoms.

If you have business with the South Burlington Fire Department Fire Marshal, Electrical Inspector or ambulance billing, please utilize the lobby phone and you will assisted accordingly. Public Access into the firehouse is closed.

If you call 911, you will be asked if you are experiencing flu-like symptoms.

The Library is currently closed to the public in response to the acceleration of COVID cases around the state.  We offer curbside pick up inside the UMall, at the Library doors, M, Th, F 11-3 & Tu, W 2-6. Place holds through our website, or contact us by phone or email to make requests, 802-846-4140
Please visit their website here for more information. 

The building at 104 Landfill Road is closed to the public. All permits are available online at

Closed to the public. 

New hours for the clerks office are Monday - Friday 9:00 AM - 12:00 PM and 1:00 PM - 4:00 PM.
Title searchers by appointment only. For more information on remote services check out the Clerks Office portion of the website by clicking here.

PLANNING & ZONING  By appointment only. However, you may access most files electronically. See database
Access Frequently Asked Questions and more info.

RECREATION   All programs held in schools and municipal facilities (City Hall and Parks) have been cancelled until further notice.  This includes all scheduled Programs,** events, field reservations and hikes. While we encourage individual visits to our Parks during this time, we are not approving any requests or providing permits for groups to gather on our fields or in our parks until further notice.  Additionally, we encourage all registrations to be completed either on-line or over the phone.  We are granting all registrations a one week grace period for payment to allow for mailed in payment should you choose not to pay via credit card on line.


We are referencing state and national resources such as the Vermont Department of Health and the Centers for Disease Control for hygiene and preventing the spread of the virus. Additionally, we are monitoring the current status of the spread locally and nationally. For more local information please visit UVM Health Network.

Lake Champlain Regional Chamber of Commerce – Coronavirus Resource Guide
COVID-19 Guidance for Vermont Businesses – State of Vermont Agency of Commerce and Community Development
The Small Business Owner's Guide to the CARES Act – State of Vermont Agency of Commerce and Community Development
State of Vermont Critical Business List (PDF)

VT Dept. of Labor – Unemployment Insurance Benefits - If your employment has been impacted as a result of COVID-19 you may be eligible for benefits.
Dept. of VT Health Access – Health Insurance and Medicaid Benefit Info
Social Security Office - Local offices are closed to in-person meetings. Press release about current situation.

Volunteer Opportunities – Help Support Vermonters Affected by COVID-19
Neighborly Best Practices for Helping During COVID-19
Visit or Dial 2-1-1 to be directed to Info & Referrals (I&R)  
Information for new American communities about COVID-19.

Childcare for Essential Persons – Childcare is available for those who have been deemed essential to the COVID-19 response. Workers in critical businesses and whom are working out of the home and do not have other options are eligible for child care.
WIC gives access to healthy foods, nutrition education and counseling, breastfeeding support, and more. If you’re pregnant, a caregiver, or a parent with a child under five, check if you qualify for WIC.
3SquaresVT (known nationally as SNAP) - A state food assistance program based on income.

First Call For Chittenden County - Phone: 802-488-7777 : Serving clients and the community regardless of age or diagnosis. Trained staff is available 24/7/365, regardless of the type of service. Call for phone support, crisis intervention and assessment, referrals to appropriate services, and connection to follow-up care. We will collaborate with emergency responders during a crisis as needed.

Donations Only: Thursday- 9:30 am - 11:30 am
Regular hours:
Thursday- 5:15 pm - 7:15 pm, Friday 8 am – 10 am, Saturday- 8 am – 10 am
356 Dorset Street, South Burlington
Contact information-
Phone- 802-858-5267

Age Well is the leading experts and advocates for the aging population of Northwestern Vermont. Contact them to volunteer to be a Meals on Wheels Driver. They are always in need of volunteers.
More Info
Erica Marks, Director of Volunteer Services: 802-662-5249 /
Note: Effective March 16th, they are suspending all volunteer Meals on Wheels direct/in person deliveries to clients. They are instituting a call, drop off, and observation process to ensure clients are receiving their meals delivered to their doors and minimizing direct contact for both clients and volunteers.


Public Meeting are being held virtually. You can check out the cities calendar to see the list of city meetings. You can also view all agendas and meeting minutes here. 

Our team of Public Safety managers are meeting daily to assess the current situation and using current information to make decisions that affect employees and the public. Please be aware that changes may be made at any time

We will continue to update our this page and social media, as new information is available. 

Last updated Dec. 1, 2020 at 9:00 AM.