CWD Income Survey - 2nd Attempt

CWD Income Survey - 2nd Attempt 
This is for customers that have received the survey in the mail only.

The Champlain Water District (CWD), which provides wholesale water to your community, is conducting an income survey of your community’s water customers. The demographics of each water system varies significantly. Many water systems only serve a portion of a municipality, and CWD believes that census data may not be representative of the population of water customers served by CWD and the water systems. Our goal is to bring this data forward to the Vermont Drinking Water State Revolving Fund (DWSRF) Program to incentivize reduced loan rates and principal forgiveness for future water system investments.

This is our second attempt at collecting income survey responses. The first outreach effort did not result in enough responses to validate the data. A sample of water customers will receive a survey in the mail notifying them of the survey. The survey can be completed online using the web link or by scanning the QR-code with a smartphone camera. We encourage participants to complete the survey online, but participants may also elect to complete the printed form and mail it back to CWD in the provided postage-paid envelope. Each survey will have a unique ID code. CWD does ask that recipients complete the survey within two weeks of receipt.

Responses are completely confidential and will be associated only with the ID code and community, not with an individual’s name or address. No individual income data will ever be published, just the average income for all the households in each water system.

We understand that being asked about your income is intrusive. We assure you that your answers are completely confidential and will only be used to calculate an average of income in your community.

As a reward for participating in the survey, you will be eligible for one of five $50 gift cards and a new grand prize $200 gift card.
If you have any questions don’t hesitate to contact me directly.

Nathan A. Pion, PE
Director of Engineering
Champlain Water District
Dedicated to Quality Water and Service
02.861.4883 Direct
802.864.7454 Main
802.673.6993 Cell

Champlain Water District CWD

February 13, 2024